Terms & Conditions
Last Updated: 26 August 2026
Welcome to Homivio. These Terms & Conditions govern your access to and use of the Homivio website and online store available at homivio.shop.
By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with these terms, please do not use our website or services.
1. About Homivio
Homivio is an online home décor store offering curated home décor and lifestyle products to customers across India.
Homivio operates its online store through homivio.shop.
2. Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the security or proper functioning of the website.
- Copy, reproduce, modify, or distribute our website content without permission.
- Use our website or content to mislead, impersonate, or harm others.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.
Product images are provided for reference. Actual product colors, textures, size appearance, or other visual details may vary slightly depending on your device, screen settings, lighting, or the physical characteristics of the product.
Product availability is subject to stock. We reserve the right to update product information, availability, specifications, or pricing when necessary.
4. Product Prices
Product prices displayed on our website are shown in Indian Rupees (INR) unless otherwise stated.
Prices and product availability may change from time to time. The price applicable to your order will be the price displayed at checkout when your order is placed.
Any applicable shipping charges, discounts, taxes, or other charges will be displayed during the checkout process where applicable.
5. Orders and Order Acceptance
When you place an order on our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation through the contact details provided by you. An order may be cancelled or declined in certain circumstances, including product unavailability, pricing errors, payment issues, suspected fraudulent activity, or other legitimate business reasons.
If an order is cancelled after payment has been received, the applicable refund will be processed through the relevant payment method, subject to our applicable policies.
6. Payments
Payments made through our website may be processed by authorized third-party payment service providers.
You agree to provide accurate and complete information required to process your order and payment.
Payment processing may be subject to the terms, conditions, and privacy policies of the applicable payment service provider.
7. Shipping and Delivery
We currently ship products across India, subject to the serviceability of the delivery location.
Orders are generally processed within the timeframe stated in our Shipping Policy. Delivery timelines may vary depending on the delivery location, courier availability, product availability, and other circumstances beyond our reasonable control.
For complete information about shipping charges, processing time, and delivery timelines, please refer to our Shipping Policy.
8. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
Customers should review the applicable product return eligibility, return window, conditions, and refund process before placing an order.
For eligible returns or exchanges, the applicable return conditions mentioned in our Return & Refund Policy will apply.
9. Customer Responsibilities
Customers are responsible for providing accurate information while placing an order, including their name, delivery address, phone number, email address, and other information required for successful order processing and delivery.
Customers should ensure that the delivery address and contact details provided at checkout are complete and correct.
10. Website Content and Intellectual Property
Unless otherwise stated, the content available on this website, including text, product descriptions, graphics, logos, images, photographs, design elements, and other materials, is owned by or licensed to Homivio.
You may use the website for personal and lawful shopping purposes. You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our content without our prior written permission.
11. Third-Party Services and Links
Our website may use third-party services such as payment processors, courier and delivery partners, website service providers, analytics services, and other vendors that help us operate our business.
Our website may also contain links to third-party websites. Homivio is not responsible for the content, availability, security, or privacy practices of third-party websites.
12. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
Website availability may occasionally be affected by maintenance, technical problems, service provider issues, internet connectivity, or circumstances beyond our reasonable control.
13. Limitation of Liability
To the extent permitted by applicable law, Homivio will not be responsible for losses arising from circumstances beyond our reasonable control, including delays caused by courier services, technical failures, internet connectivity issues, or other events outside our control.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
14. Fraud and Unauthorized Activity
We reserve the right to investigate and take appropriate action against orders or activities that appear to involve fraud, misuse, unauthorized payment activity, abuse of promotional offers, or other unlawful activity.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, or applicable requirements.
Any updated version will be published on this page with the revised "Last Updated" date. Your continued use of the website after changes are published constitutes your acceptance of the updated terms.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
17. Contact Us
If you have any questions about these Terms & Conditions, your order, or our services, you can contact us using the details below:
Homivio
H NO. 1199, FLAT - 302 & 303, 3RD FLR,
AJANTA ROAD, NEW GAURIPADA,
Maharashtra, Thane, 421302, India
Email: homivio.in@gmail.com
Phone: +91 9918246204
Website: homivio.shop