Privacy Policy
At Homivio, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the circumstances in which it may be shared. By using our website or placing an order, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that is necessary to provide our products and services, including:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Information you provide when contacting customer support
- Website usage and technical information, such as IP address and browser information
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Processing and fulfilling your orders
- Processing payments through our authorized payment service providers
- Arranging delivery of purchased products
- Providing customer support
- Communicating with you about your orders and requests
- Improving our website, products, and shopping experience
- Sending promotional communications where permitted and where you have agreed to receive them
- Preventing fraud, misuse, or unauthorized activity
- Complying with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by authorized third-party payment service providers. Payment details may be handled directly by these providers in accordance with their own privacy and security policies.
Homivio does not need to store your complete payment card details on its website in order to process your order.
4. Sharing of Information
We may share only the information necessary to provide our services with trusted service providers, including payment processors, courier and delivery partners, website service providers, and other vendors who assist us in operating our business.
For example, your name, shipping address, and contact details may be provided to a delivery partner so that your order can be delivered.
We may also disclose information where required by applicable law, regulation, legal process, or a valid request from a government or regulatory authority.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage, and improve the shopping experience.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
8. Third-Party Services and Links
Our website may use third-party services for payment processing, shipping, analytics, website functionality, or other business operations. These third parties may process information in accordance with their own privacy policies.
Our website may also contain links to third-party websites. Homivio is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
9. Children's Privacy
Our website and services are intended for general consumers and are not directed toward children. We do not knowingly collect personal information from children through our website.
10. Your Choices
You may contact us if you want to request information about the personal information we hold about you, update inaccurate information, or ask about the use of your personal information, subject to applicable law.
You may also opt out of promotional emails by using the unsubscribe option provided in those communications, where available.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements. Any updated version will be published on this page with the revised information.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us:
Homivio
H NO. 1199, FLAT - 302 & 303, 3RD FLR,
AJANTA ROAD, NEW GAURIPADA,
Maharashtra, Thane, 421302, India
Email: homivio.in@gmail.com
Phone: +91 9918246204